In this release, we're excited to announce our move beyond moderation and into community management features, giving you even more tools to foster engaging and productive online communities.

What's New At TrollWall AI?

New Community Management Feature

AI Replies: Your New Community Assistant

Your new assistant for engaging followers, AI Replies taps directly into existing knowledge base to suggest answers with precision, streamlining interactions and learning from every answer to improve over time.

Create multiple AI Assistants tailored to specific social accounts, each built on:

• Basic Knowledge: Key information to set the tone and behaviour that aligns with your brand's values.

• Attached Files: Upload product summaries, guidelines, or fact sheets.

• Customisable Q&A: An editable list of common questions and answers to provide quick, relevant responses.

General Enhancements

Comments Filter Panel

Simplify your moderation workflow by sorting comments with advanced filters such as:

• Facebook Post Visibility: Distinguish between ads, dark posts, and regular posts.

• Reason Comment Was Hidden: View comments based on why they were hidden.

Social Account Moderation Options

Moderate your online community using new filters in the 'Detectors' tab to give you control to hide:

• Comments Containing Images: Automatically hides comments that include images.

• Comments With More Than A Specified Number Of Characters: Filters out lengthy comments.

• Comments With More Than A Specified Number Of Tags: Limit comments with excessive user, page, or group tags.

• Comments With More Than A Specified Number Of Hashtags: Restricts comments with too many hashtags.
  
  

• Keywords Whitelist: Allows certain keywords to bypass blocklist rules.

Comment Statistics Chart

A significant performance boost that can easily track insights according to:

• Total comments per day

• Number and percentage of hidden comments

• Option to switch to legacy table view

These improvements provide faster performance and more efficient data tracking.

Sleek Navigation Redesign

All menu items are now streamlined into a modern side navigation menu for a more seamless, and intuitive user experience.

Instant Social Account Statistics

Social account statistics are now visible on the 'Social Accounts' page, with a simple toggle in the top-right corner to hide them when needed.

Post Activity Insights Made Simple

Post activity details, including comments and hidden comments, are now automatically visible on the 'Posts' page, keeping you informed at all times.

With these latest updates, TrollWall AI is more equipped than ever to help you protect your online presence, engage meaningfully with your audience, and maximise your productivity. Here’s to a smarter, safer online experience with TrollWall AI!